Valuation of Knowledge: A Business Performance-Oriented Methodology
نویسندگان
چکیده
For the successful management of knowledge, knowledge needs to be measured. Without valid measurement, it is hard to manage it effectively. However, intangible characteristic of knowledge makes the knowledge measurement a very challenging task. In this paper, we do not measure knowledge directly, but assess how much knowledge contributes to the business performance. KP methodology developed in this paper assesses the contribution of knowledge to the business performance by employing product and process as intermediaries between the two.
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